Market Indicators 1. Customer Journey Analytics Market - Global Forecast to 2026, Market and Markets, 2021 (link) 2. ComputerWorld 2021, citing Gartner, link 3. Companies websites and Crunchbase M A R K E T A N D C O M P E T I T I O N TAKTYS potential is very high as it belongs to high volume/high growth collaboration analytics and customer engagement analytics markets with unique differentiators Similar Companies3 Company Creation Date and Place Total Funding Amount Last Funding Last Funding Date Quote Affinity.co 2015, USA $120M Series C Sept 2021 Affinityis the relationship intelligence platform for dealmakers. Over 3,000 organizations close deals with Affinity Retina 2017, USA $10.5M $8M June 2021 Retinais the customer intelligence solution that provides accurate customer lifetime value metrics early in the customer journey. Vian.ai 2019, USA $190M $140M June 2021 Vianai revolutionizes how enterprises maximize their relationships and results with their customers. TrustSphere 2011, Singapore Not available - - TrustSphereunlocks the power of a company’s collective network to enable more effective social selling Microsoft Viva 2022 - - - Microsoft Viva Insights provides personalized recommendations to help you do your best work. Microsoft Viva Sales is designed to help sellers work the way they want to without unnecessary context switching and manual data entry Customer Journey Analytics Market1 The customer journey analytics market is projected to grow from USD 8,2 billion in 2020 to USD 25,1 billion by 2026, at a CAGR of 20.3% during the forecast period.2 Collaboration Platform Market2 Consolidation of collaboration platformmarket (18.2% growth in 2020) on Microsoft Office (89% of collaboration market, 350M users) and Google Workspace (10% of collaboration market) creates very large prospect base. 12 Proof of market Similar companies such as Affinity.co (relationship intelligence platform) raised $120M in 6 years.
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